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Answers to what teams ask us most. Can't find what you need? Reach out — we respond within 24 hours.
Getting started
Most engagements start within 2–3 weeks. Urgent security incidents are triaged inside 24 hours and IR retainers can engage within the hour.
Typical engagements start at $50K. We do shorter discovery sprints starting at $15K when scope isn't yet clear.
A 2–3 paragraph description of the problem, your users, your current stack, and what success looks like. We'll come back with the right follow-ups.
Engagement models
Both. Build engagements are usually scoped per-project; security monitoring, IR readiness, and ongoing AI optimization run on monthly retainer.
Yes — most engagements involve embedded collaboration with client engineers, including code review, pair programming, and shared standups.
Always. NDAs are standard before discovery; DPAs are signed when personal data is in scope.
Pricing & commercials
We offer fixed-price discovery sprints and milestone-based or time-and-materials pricing for delivery. We send transparent estimates within 48 hours of intake.
You do — fully. We hand over source, infrastructure, credentials, and documentation on every engagement.
Yes. Every shipped engagement includes a 90-day defect warranty and 30 days of post-launch support included in scope.
Security & compliance
GDPR / CCPA compliant delivery. Security and privacy requirements are scoped per engagement.
Project artifacts are stored in client-controlled cloud accounts whenever possible. Otherwise, in our own infrastructure with full audit logging.
24/7 with median first response under 1 hour for retainer clients. Standalone IR engagements available for non-clients during active incidents.
Team & quality
No. Every engineer is a senior W-2 or contracted Leetshield team member. No subcontractors, no offshoring, no learning on your dime.
All engineers pass a multi-stage process: technical interview, real-world craft exercise, team conversation, and reference checks.
A dedicated engagement lead with weekly syncs, plus async access to the full team via Slack, Linear, or your preferred tooling.
Still have questions?
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