support.hq
SUPPORT &
INCIDENT RESPONSE
Active incident? Production issue? Pick the right channel and we'll engage immediately.
// PRIORITY_1_INCIDENT
Active security incident or production outage?
SOC line is staffed 24/7/365 · median first response < 1 hour
SUPPORT TICKET // ENCRYPTED
Open a support ticket
Use this form for non-emergencies. For active incidents, use the emergency channel above.